⚖️ Responsible Gaming Policy

Responsible Gaming at 50bd —
for fun, not for problems

50bd believes that online gaming should be a healthy form of entertainment. Use our responsible gaming tools and enjoy within your limits.

21+ For adults only

What is responsible gaming and why does it matter?

Online gaming is a popular form of entertainment, but doing it without the right approach can lead to problems. 50bd always places the safety of its users as the highest priority.

Play for fun

Responsible gaming means enjoying gaming purely as entertainment, not treating it as a source of income. Play for the enjoyment, not in the hope of winning.

Control your time and budget

Decide in advance how much time and money you will spend each day or week. Never go beyond the limits you set.

Make mindful decisions

Play with a clear head. Never game when you are stressed, after drinking, or when you are angry — doing so increases the risk of making poor decisions.

Important warning

If any of the following situations apply to you, take a break immediately and contact our support team:

  • You are placing more bets to try to recover money you have lost
  • Gaming is damaging your family or professional relationships
  • You are gaming with borrowed money or by breaking into your savings
  • You are unable to stop gaming or feel uncomfortable trying to stop
  • You are lying or hiding the truth about your gaming

24/7 Support

If you are struggling, talk to our Bengali live chat support at any time. We are always here for you.

Email: [email protected]

50bd Protection Tools

50bd offers several effective tools to keep you safe. Use them and stay protected.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Deposits beyond this limit will not be permitted.

Time-Out

Take a temporary break from 24 hours up to 30 days. No gaming activity will be possible from your account during this time.

Self-Exclusion

If you want a longer break from gaming, use self-exclusion. Your account can be closed for a minimum of 6 months or permanently.

Gaming History

View all your gaming activity, deposit, and withdrawal history. This is very helpful for understanding your own habits.

How to use these tools

  • Log in to your account and go to the "Responsible Gaming" settings
  • Choose the tool you want and select the limit or duration you need
  • Confirm the change — deposit limits will take effect immediately
  • For a time-out or self-exclusion, contact us directly via live chat
  • Once self-exclusion is active, it cannot be cancelled before the period expires

Check yourself

Is gaming having a negative effect on my daily life?
Am I playing beyond my budget?
Do I play more after a loss because I am angry?
Are my family or friends worried about my gaming?
Do I feel restless or uncomfortable when I am not gaming?

If the answer to any of these is "yes", please contact our support team.

21+ Age Limit — Protecting minors

50bd is for people aged 21 and above only. Keeping minors away from online gaming is one of our most important responsibilities.

We verify age during the registration process. If we have any doubts, we may request additional identity documents at any time. Accounts registered with fraudulent information will be permanently closed.

If there are children or teenagers in your home, use parental control software on your device and keep your account details secure.

Age Verification

A strict age verification process at registration and at any point afterwards.

Family Protection

Advice on parental controls to protect minors in the family.

Identity Documents

Providing a national identity card or other government-issued document is required when requested.

Zero Tolerance

Gaming by minors is strictly prohibited — no exceptions.

Best practices for responsible gaming

Follow these practices for a safe and enjoyable experience at 50bd.

Do

  • Set a budget before you play and stick to it
  • Take regular breaks — at least 10 to 15 minutes every hour
  • Do not let gaming replace social activities or time with your family
  • Treat winnings as a bonus — do not expect to recover money you have lost
  • Only game using your discretionary entertainment budget
  • Do not hesitate to use self-exclusion when you need it

Don't

  • Do not keep increasing your bets to chase losses
  • Do not game with borrowed money or by dipping into emergency savings
  • Do not use gaming as a way to relieve stress
  • Do not place large bets across multiple games at the same time
  • Do not game late at night or when you are tired
  • Avoid gaming after consuming any intoxicating substance

Problem gaming — how to recognise it and what to do

Gaming addiction is a mental health condition. It is not something to hide — find the courage to seek help.

Emotional signs

Feeling restless or depressed when unable to game, lying about gaming, and seeing gaming as the only source of happiness.

Financial signs

Taking money from essential expenses or savings for gaming, borrowing money, or spending secretly from family.

Social signs

Spending less time with family and friends in favour of gaming, and neglecting work or studies.

First steps toward getting help

Acknowledging a gaming problem takes real courage. If you feel that you or someone close to you is heading toward problem gaming, take the following steps:

  • Contact 50bd live chat and activate self-exclusion
  • Share the problem with a trusted family member or friend
  • Seek advice from a mental health professional
  • Get involved in other leisure activities outside of gaming
  • Email [email protected] to learn more about 50bd's responsible gaming tools

Frequently asked questions — Responsible Gaming

Questions you may have about responsible gaming.

Yes, any existing balance in your account remains completely safe when you activate self-exclusion. You can withdraw it through the normal withdrawal process after the exclusion period ends. No gaming activity or deposits will be possible while the exclusion is active.

Lowering a deposit limit takes effect immediately. However, raising a limit requires a mandatory 7-day waiting period — this is in place to prevent impulsive overspending. This measure is designed with your long-term financial protection in mind.

A time-out is a temporary break — from 24 hours up to 30 days. Your account is reactivated automatically once the period ends. Self-exclusion, on the other hand, is a long-term decision — it can last from a minimum of 6 months up to permanent, and cannot be cancelled before the period expires. For serious issues, self-exclusion is the right choice.

No. The minimum age to game on 50bd is 21. This rule is strictly enforced under our responsible gaming policy for the Bangladesh market. Accounts of users under 21 will be closed immediately if identified during verification or at any other time.

Self-exclusion must generally be requested by the account holder. However, if you feel the situation is serious, contact our support team directly — we will help you find the best solution. Family members who are concerned may also reach us by email.

Gaming addiction is a recognised mental health condition. In Bangladesh, you can contact the National Institute of Mental Health (NIMH), the mental health departments of various government hospitals, and private counselling service providers. Support from family and friends is also very important in this process.

Play responsibly and enjoy yourself

Your safety is our highest priority at 50bd. Enjoy the games or contact our support team for any questions.

Browse Games Slot Games Cricket Betting FAQ

Support: [email protected] • 24/7 Live Chat (in Bengali) • For ages 21+ only